Girl working counter told me my phone wouldn’t work. I was told that Metro PCS is refusing to release my phone number that was illegally ported back to T-Mobile. It is outrageous that it was so easy for an imposter to have my number ported out than it is for me to get my own phone number back.Reply I had complain about they gonna say I pay my phone bill but my bank statement it says it was paid autopayment y’all keep cutting my phone off where I had proof it was paid on Thursday 22nd of this month and that not right I been paying my bill ND don’t never have problems I want to file complaint Reply I am furious about the assistance I have been unable to get from Metro PCS customer service with obtaining my own cell phone activity.I had just gotten the phone that the person who works for you refused to help me and asked me if he should give me his phone so that his family could worry? The representative promised me that my number would be ported back within 24 hours.
I have been a long time customer and I have been working with the public as a Real estate property manager and I have never treated or been treated as badly as I have been last week. Did I mention that the person who works there was incredibly rude. For the last seven years and I was going to go back the next day and buy a new phone? Reply My identity was stolen and my T-Mobile phone number was illegally ported to Metro PCS.
I had to go to ATNT and spend a few hundred dollars on the same phone as the one that I left on the counter at your Store? I went to a T-Mobile store in Tampa within an hour of losing my service.
Metro PCS was the 6th largest wireless network in the US with 9.5 million subscribers.
Although the company is a Delaware corporation, the Metro PCS corporate office is located in Richardson, Texas.
Question 1: What is the phone number for Metro PCS? I have been a customer for about 6yrs in Tacoma, Wa and I moved over to this part of the State and I have been treated poorly Everytime I have been in the local franchise.
Answer 1: The phone number for Metro PCS is (214) 570-5800. I have paid my bill every month that I have been a customer and I had an issue with my phone sending random calls and texts and emails to wherever.Why is there no means to access my history particularly when I paid a fee for the service to maintain my history records.In addition, why am I not able to get a printout upon request from the account holder?Metro PCS previously operated the sixth largest mobile telecommunications network in the United States using CDMA technology.In 1998, Metro PCS filed Chapter 11 bankruptcy and emerged from bankruptcy in 1998.I went into the Store in a panic because, My Daughter’s in Seattle in college and she was worried about the weird messages so I said to the employee can you please fix it and he said Nope and I said that I can get back in a day or two and I would buy a new phone and I asked him if he had a loaner phone and I said that I don’t need anything fancy but I needed some way to get a CALL from point A to point B .